hotel yang sangat disarankan... pelayanan yg baik, staffnya ramah mulai dari satpam, cs, dll.. fasilitasnya lengkap, pool dewasa & anak yg sangat nyaman... kita menempati kar lantai 5 dengan view yg mantap... menu sarapan cukup bervariasi & enak, akan jd salah satu hotel favorit kami... nuhun mason pine keep the good work.

Staying at mason pine was a best decision. We saw a lot of improvement  since we went there 6 years ago. Major construction is still going on, we hope by the time we come back again, we could enjoy the new facilities. The construction didnt bother us since it didnt made any loud noisy.  The room is a bit old, but very clean and smell fresh. All the staff, receptionists, bellboys, securities, waiters, pool guards and etc are friendly, polite and very helpful. They deliver our request as we wish. The kids spent hours at wet playground area and at kids club. The wet playground area is way bigger than Shangrila Jakarta's wet playground. Kids love it so much. But i think the clarity of the pool water could be improved. Mason pine has family karaoke room and gym room or i can say treadmill room since they only have treadmill. Better to use their jogging track. Breakfast was nice, a lot variety and tasty. We received complimentary birthday cake since we stay there to celebrate one of our family member birthday. Thank you mason pine staff for making our holiday more memorable. Staying at your place was worth every rupiah.

pertama kali datang ke hotel mason pine untuk tujuan bisnis, saya yang kebetulan banyak sekali tugas dan pekerjaan, saya putuskan untuk mengerjakanya di restaurant, dengan suasana yang enak dan tenang saya bisa mengerjakan pekerjaan saya dengan mudah. saya sangat senang sekali karena saya benar2 di layani dengan sangat ramah oleh para staff di sana, terutama mas Kurniasandi salah satu staff yang ada di restaurant, sangat cekatan sekali, terutama dengan barang2 yang saya butuhkan beliau langsung menawarkanya dengan sangat cepat dan inisiatif.

A nice hotel, good for family. The hotel has a lot of facilities, especially for family with younger kids. It has main swimming pool, and also kids pool with a lot of water-playground (water slides, bucket - water, etc). In front of kids pool, there is a kids club too. Room size was comfortable, so does the bathroom. Every room has a balcony, mine was facing the swimming pool (lucky me). Too bad, we were only staying there for 1 night, so we didn't get the chance to explore other facilities. Hotel could do some improvements on the breakfast, although variety were ok but the taste was not special. Definitely will come back here